A guide to Iraqi travelers' rights on flight delays, cancellations or lost luggage: what to do, who to contact, and how to act smartly — an informational guide from RideFly.
🔍 Search your flightA delayed or cancelled flight or a lost bag can happen when traveling. Knowing your rights and how to act saves you stress. This is a general informational guide for Iraqi travelers (check the airline's policy and the competent authority for details).
On a delay/cancellation: contact the airline or booking office immediately, ask about rebooking or compensation per their policy, and keep your boarding pass and receipts. For lost luggage, report to the airport baggage office before leaving it.
The airline may offer rebooking on a later flight or a refund per its policy and the cause. Contact it directly or your booking office, and keep proof of booking and the delay. If you booked via RideFly, contact customer support for help.
Report to the Lost & Found office at the airport before leaving it and file a report, and keep your bag receipt and boarding pass. Follow up with the airline until it's returned or compensated per its policy.
Arrive early, confirm the boarding gate and changes, don't put valuables or documents in the checked bag, and carry contact numbers. A flexible booking gives you more flexibility on changes.
Contact the airline or your booking office immediately, ask about rebooking or compensation, and keep your boarding pass and receipts.
Report to the airport baggage office before leaving it and file a report, and keep your bag receipt and boarding pass.
Yes, contact RideFly customer support to help with rebooking or coordinating with the airline.